Is Legit? – Detailed 5StarEssays Company Review

5StarEssays Review 1.3/10: Can you entrust them with an essay?


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Service highlights

  • Good website design
  • Easy ordering
  • Plagiarism in papers
  • No support (only bots can answer)
  • Grammatical mistakes

5staressays is a rather controversial writing company, so I couldn’t pass it by. Especially considering how many students are not sure whether to choose them or not. If you are also wondering is 5staressays legit and whether the company can be trusted, go on reading our review. I will give you information on its services, content quality, prices, and lots of other details.

What is

Is 5staressays real? Yes, it is. Actually, the company has been on the market for quite a while. That is why it’s quite easy to find online reviews and comments from customers. 5staressays is a custom writing service that seems quite decent. But everything changes once you make an order and face all the problems that the company has.

Even though is legal, you can’t expect any guarantees and protection here. All they care about is their money, and below I will explain why. After reading hundreds of 5staressays reviews and conducting research of our own, I can say that this company shouldn’t be trusted.

Types of Papers They Complete

Let’s start our 5staressays reviews by discussing the types of services that they offer. There is no separate page with the works they deliver. So to find it out, you need to complete the order form on the main page. You won’t find any new and unique papers at 5staressays because the list is rather standard:

  • Different types of essays
  • Application letters
  • Homework
  • Theses
  • Coursework
  • Research papers

The company is mostly focused on writing the documents from scratch, so if you need editors and proofreaders, search elsewhere. On the website, it’s written that there are lots of 5staressays verified writers with experience in different subjects. But they don’t guarantee that you’ll be assigned with a writer on your particular topic. And even if they do, you won’t be able to check whether it is true or not. It is hard to find a way to contact their support team and get any answers on the services, papers, and other details.

Experience of Writers

The next thing to cover is the authors. After analyzing numerous 5staressays reviews, I came to the conclusion that it is quite rare to find a professional, friendly, and experienced writer at 5staressays. Even though the website states that the writers are native speakers, have higher degrees, and lots of certificates, it is not true.

They are students and foreigners who don’t have enough skills and expertise. The writers are assigned randomly, so there is no guarantee that a chemistry specialist will write your chemistry research. It may be a literature student or a foreigner without a decent knowledge of terminology in English.

In addition, the writers are not very friendly, and it is hard to maintain direct communication. I tried to talk to the assigned author several times, but the answers were late and brief. Finally, when I asked why the writer doesn’t dedicate much attention to our question, they said that they don’t have time. This sounds very impolite and unprofessional!

Design and Usability of the Website

I can’t say anything good or bad about 5staressays website and navigation. It is simple, plain, and free from any distinguishing features. The background colors are plain, and it seems that they didn’t update the design for many years.

I understand that this feature is not crucial for a 5staressays review, but many people still want to see a good-looking website. Especially considering that they visit 5staressays com many times when placing an order and following the progress.

How to Order an Essay

If you want to place an order at 5staressays, be ready to complete a very long and inconvenient form. It is a bit outdated and slow. Moreover, when I was completing an order of our own, the website went down, and I had to redo everything again. And the problem wasn’t with our Internet connection. It was the website. After reading other 5staressays reviews, I found out that is quite a common problem.

When placing the order, you need to provide details about the paper that are quite standard: academic level, size, formatting, deadlines, and so on. You also have a few specific bars and a window to leave a message. But, unfortunately, no one reads those messages.

Prices and Banking Options

The heart of any overview, including this 5staressays review, prices. And I am ready to share the information and opinion with you. The prices are divided into four academic levels:

  • High school
  • College/University
  • Master/MBA
  • PhD

The deadlines vary from 12 hours to eternity. The lowest price is offered when ordering an assignment with an 8+ day deadline.

Let us give you a few examples. A High School paper with a 12-hours deadline costs $60.32, a university assignment with a 4-5 days deadline – $36.72, a Ph.D. essay – $74.08 when choosing a 24-hours deadline. All the prices are indicated per page. As you see, the fees are rather high considering the quality of provided services, and the prices are not justified. Plus, you will pay 15% more for presentations and screenplays.

There are only four payment methods available – Mastercard, Visa, American Express, and Discover.

Discounts and Promotions

Another disadvantage that I see in 5staressays is the absence of any discounts and bonuses. Actually, it is almost the first time that a writing company doesn’t offer any rewards. Not only to new customers but regular ones. A 5staressays promo code is absent as well. And considering the high prices that they have, it is very weird how someone turns to the company.

After analyzing 5staressays reviews online, I concluded that the absence of discounts is one reason why students never return to the company. And together with bad content, there’s literally nothing to do at the website.

Quality of Content

The next thing I want to discuss in my 5staressays review is the quality of their papers. Unfortunately, I can’t say anything positive. To test the service, I have ordered a university essay on history. Unfortunately, 5staressays failed to follow my instructions and didn’t include the requested paragraphs in the text. Plus, there were many mistakes in the text, and no one agreed to provide us with free revisions.

It is obvious that my essay was completed by a foreigner because the word choice was weird. And direct communication only confirmed my guesses. Plus, is not a plagiarism-free company because I have checked the essay on plagiarism software and have found 35% matches. After sending the complaint, no one answered. And after reviewing the policies, it turned out that the company didn’t return the money.

Timely Completion

5staressays is not a place where you should expect to meet the deadlines. And there won’t be anyone to return the money or at least apologize. I have faced this problem with my own order. It was completed 6 hours late. And the writer didn’t even apologize. They said that 6 hours wasn’t a big deal! This doesn’t sound professional, right?

And as other 5staressays reviews show, this is a rather common problem. Not many orders at this company are completed on time.

Customer Support

If you want to contact 5staressays managers, be ready to spend some time. They don’t reply quickly, and you need to send several messages to draw their attention. Plus, it’s very hard to maintain direct communication with the writer. There are constant delays and excuses. And as you see from my 5staressays review, the company thinks that it is a normal approach and is not going to fix anything.

Additional Features

As you already understand from my 5staressays com review, there is nothing to expect from the website. But apart from high prices and the absence of discounts, there are no extras available. You literally won’t find anything to make your experience more personalized or professional. And it is obvious that the website doesn’t do anything to fix the situation.

Guarantees and Online Reputation

To find out whether is reliable or not, it is necessary to look at the policies and guarantees that they offer. Especially considering how many negative 5staressays reviews there are concerning the available guarantees. Here’s what they offer:

  1. Refund policy. It is weird, but this writing company has only one case of refunds: late completion. You can’t return the money if the content is poorly written! 
  2. Revision policy. This policy is also rather poor: it doesn’t contain any information on the number of revisions you can expect. Moreover, there are no urgent revisions at all! The website needs 24 hours to analyze the request and assign a writer. So if you need to submit the essay quickly, don’t count on this company.

The guarantees are written in a complex language, so it is quite difficult to understand what rights you have and how to use them. You can try and contact the support team for clarifications, but I doubt that they will reply. 

When it comes to online reputation, everything is also rather unclear. I have found lots of comments saying that 5staressays scam students, give false information, and don’t bear responsibility for their mistakes. Actually, there are almost no positive comments. And most of them are written in a generic tone, without any details. I am sure that online reputation is important when choosing an academic writing company, and 5staressays have failed the test.

Final Thoughts

After studying 5StarEssays reviews on the Internet and conducting research of my own, I came to the conclusion that this writing company is a wrong choice. The quality of papers is very low, the customer support is unfriendly, and the prices are quite high. I am sure that there are lots of more reliable and quality services to choose from. If you don’t know what decision to make, read my reviews and pick a top-rated company.

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I declare that my review is based on my own experience and represents my genuine opinion of this online service. I'm not an employee of this service and have not been offered any incentive or payment by the service to write this review. I understand that EssayReviews247 has a zero-tolerance policy on fake reviews.

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